Fan-to-Fan Exchange FAQs
About Fan to Fan Exchange:
You can return your campsite at any time while the Exchange is open. Exchanges are open until 1 hour before box offices and tollbooths open on the first day, June 12th.
We only accept campsites that were purchased directly through our official ticketing site, Front Gate Tickets. You must be the original purchaser to resell your campsite. This is our way to keep our services safe and reliable!
Yes! If you receive an offer for your campsite from Lyte and you accept that offer, then you are guaranteed a payment whether or not we find a buyer for your campsite.
Packages are not eligible to be returned through the Exchange, since they include 2 general admission tickets. Only individual campsites are eligible for the Exchange.
Yes! You can return any number of campsites from your order. Simply begin a return and once you connect your account to Lyte, you can select which campsites you wish to return.
You can choose your campground location, such as KYSS, Luxury, Accessible, etc. Lyte takes care of assigning your actual campsite, based on which sites are actually returned from other fans.
Wait time depends on the following factors – campsite availability, the number of campsites you request and how many fans are ahead of you in line for campsites. To increase your chances of getting a campsite, request campsites as soon as possible and request one or two campground locations at a time. Exchanges are open until 1 hour before box offices and tollbooths open on the first day, June 12th.
When your request is filled, you get a new campsite pass delivered to you by our primary ticket issuer, Front Gate Tickets. Your campsite pass will be emailed to you through a Digital Print Pass, which will be exchanged on-site upon arrival for a sticker credential. All campsites purchased from the Exchange are newly issued and guaranteed to be valid, so there is no risk of buying a fake campsite pass.
Wait time depends on availability but you can monitor your place in line to see how close you are to getting a campsite. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Campsite returns pick up the most in the last month closest to the festival.
The Fan-To-Fan Exchange, powered by Lyte, is a place where you can return or request campsites once a certain campsite sells out. Check out the Fan-To-Fan Exchange page for more details.