Ticketing Policy
- All sales are final. No refunds or exchanges. See Purchase Policy Terms here
- Children 10 years of age or younger are free for General Admission (not applicable for VIP admission)
- Accessibility information is available here
- Tickets purchased from 3rd parties may or may not be honored for any reason
- Official Headwaters Country Jam tickets are only available for purchase here
- Event will be held outdoors and is rain or shine
- Admission will be via digital print pass, emailed to you
- Tickets cannot be transferred or exchanged for any reason
- Artists and Lineup Schedule are subject to change without notice
- If you lose your wristband while at the festival, you must purchase a new ticket to replace it—please take care of your wristbands!
Ticket Refund Policy
Passes FAQS
Tickets can be purchased online only on our ticket site: www.headwaterscountryjam.frontgatetickets.com. This is the ONLY official site for tickets.
Unfortunately we do not replace wristbands. If you lose your wristband while at the festival, you must purchase a new ticket to replace it.
2024 box office hours will be announced soon. They will also be available in your arrival instructions that will be emailed to you within a couple of weeks of the event.
VIP & Luxury Suite Hours:
THUR 3 PM – 11:15 PM
FRI 12 PM – 11:15 PM
SAT 12 PM – 11:15 PM
VIP/ ULTRA VIP/ LUXURY SUITE HAPPY HOUR:
3 PM – 6 PM each day
- Select complementary beverages that will be available during Happy Hour.
- IDs will be checked—be sure you have yours on hand!
All passes/tickets are electronically delivered.
Digital tickets will be delivered to the email with which you purchased them via Front Gate Tickets around 1–2 weeks before the event
Guests will only be allowed to leave the VIP & Luxury Suite areas with 1 drink per person. Anyone caught breaking this rule will have the possibility of their passes being confiscated.
Single-day tickets MAY be available, we will sell passes at the box office for a higher price.
Children 10 years old and under are free with a paid adult ticket for all General Admission festival areas and campgrounds. Though they must be accompanied at all times. All ages require a ticket to enter the VIP and Luxury Suite areas.
You can log in to your account at http://headwaterscountryjam.frontgatetickets.com and change any information you need, such as your payment information, shipping address, etc.
Service charges and fees are not included in the base price of a ticket; these fees are added into your cart separately. These fees are standard for all live events and help cover costs associated with ticketing and operations.
No, passes are non-transferrable.
Yes! Just visit our ticketing website here and choose your country during the shipping method process. The cart will automatically update to our international shipping. All international orders will be placed in will call and available for pick up at the festival.
Single Day tickets will be available closer to the festival dates on our ticket page. Keep an eye on our social media and sign up for our mailing list so you don’t miss the announcement of our single-day on-sale!